Find answers to common questions about our premium awnings, installation, and services.
What makes Premier Awnings different from other brands? Premier Awnings combines premium engineering with bespoke design. Our awnings are manufactured to the highest standards using quality materials, backed by comprehensive warranties, and installed by certified professionals. We offer extensive customisation options and exceptional after-sales support.
What is the difference between Full Cassette and Semi Cassette awnings? Full Cassette awnings (like The Mayfair and Kensington) fully enclose the fabric and mechanism when retracted, offering maximum protection from the elements. Semi Cassette awnings (like The Primrose) partially cover the mechanism, providing excellent value whilst still protecting key components.
What is the installation process like? Our certified installers handle everything from site survey to final installation. The process typically takes 1-2 days depending on complexity. We handle all necessary structural assessments and ensure perfect positioning for optimal performance.
How do I maintain my awning? Regular maintenance is simple: gently brush away debris, clean with mild soap and water annually, and check mechanical components. We recommend professional maintenance annually. Our extended warranty includes annual maintenance checks.