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Privacy Policy

Privacy Policy

Introduction

Premier Awnings (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make a purchase, or otherwise interact with us.

Information We Collect

Personal Data

We may collect and process the following personal data about you:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing information.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

Non-Personal Data

We may collect non-personal data such as browser type, operating system, and website usage statistics to help us improve our services.

How We Collect Your Data

Direct Interactions

You may provide us with your personal data by:

  • Filling in forms on our website.
  • Corresponding with us by phone, email, or otherwise.
  • Creating an account on our website.
  • Subscribing to our services or publications.
  • Requesting marketing to be sent to you.

Automated Technologies or Interactions

As you interact with our website, we may automatically collect data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.

How We Use Your Data

We use your personal data for the following purposes:

  • To Process Orders: Managing payments, fees, and charges, and delivering the products you have purchased.
  • To Manage Your Account: Keeping track of your orders and preferences.
  • To Communicate with You: Sending you updates about your order and responding to your inquiries.
  • To Improve Our Services: Analysing data to understand how you use our website and products.
  • For Marketing Purposes: Sending you information about new products, promotions, and other updates.

Disclosure of Your Data

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in delivering our services.
  • Legal Obligations: We may disclose your data where required by law or to protect the rights, property, or safety of Premier Awnings, our customers, or others.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under data protection laws, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Request correction of any incomplete or inaccurate data we hold about you.
  • Erase Your Data: Request the deletion of your personal data.
  • Restrict Processing: Request restriction of processing your personal data.
  • Transfer Your Data: Request the transfer of your personal data to another party.
  • Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Thank you for choosing Premier Awnings. Your privacy is important to us, and we are committed to protecting and respecting your personal data.